|
|||||
|
|
|
||||
Fuji Xerox recommends |
|||||
![]() Fuji Xerox CRM reference of the work done by SRD Group “We under-estimated the change management that was required on our Fuji Xerox sales improvement program. SRD Group made us realise what was required and helped build a program for change including communication, role based training, measurement and drivers for continued success and improvement of our program.
The total project took about a year, but the end result is a committed management team and a sales force that has been professionally trained in how to maximize the CRM system. There is now a clear understanding by the salespeople and their managers as to what is expected of them and most importantly, a better sense of how the effective use of the system will not only benefit them but also the company as a whole. I would unhesitatingly recommend the use of the SRD Group in similar situations.” Neil Burn CIO Fuji Xerox Australia Pty Ltd. Read the full Fuji Xerox CRM case study. |
|||||
|
|||||