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NZ Post CRM reference |
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 NZ Post CRM reference - NZ Post used SRD Groups services as an integral part of their CRM strategy - matching up the human side of the equation. A technology implementation is more about humans and change... When implementing new software the technology is the easy bit! Its more about humans and change. Using SRD Group is an integral part of our project strategy. Successful uptake of an NZ Post CRM application was the only way to realise the return of investment made in hardware and software. SRD Groups methodology from pre-training briefing through best practice definition and eventual strategic performance reporting provided line managers the tools to implement successfully in the environment of challenging priorities that is modern business. I would recommmend SRD Group's professional services to organisations undertaking projects involving people, process and technologies. Jeff Smith |
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